SALES BIKES ACCESSORIES + APPAREL SPECIALS SERVICES ABOUT COMMUNITY


SERVICES

Bike Fit Services

*PLEASE NOTE that due to our store's transition on February 17th 2019 - Guru Bike Fits will only be available for a short time. Please call the shop to confirm availability.

Getting a new bike at Duke's Cycle is only the first step. We also want to be sure that the bike you choose is also the right size and geometry for you intended purpose.

Bike Fit and the understanding of a rider's body positioning on the bicycle a balance of science, art and experience. It is a process designed to maximize comfort and perfomance on the bike.

Our guiding principal is one of fitting the bike to the body. And because cycling is a sport of repetition (ie: pedaling), proper position on the bike takes on paramount importance when one considers that with an average cadence of 90 rpm, a rider will experience 5,000 pedal revolutions per hour. A six hour ride results in a staggering 30,000 pedal revolutions.

When approaching Bike Fit, we take into consideration many variables. Including, but not limited to:

  • Customer Experience
  • Customer Fitness
  • Riding Style and frequency
  • Type of Bike (Road, MTB, TT, etc.)
  • Current injuries or biomechanical issues
  • Current fit issues or problems
The Bike Fit itself will also address and explore all contact points between the rider and the bike. Including, but not limited to:
  • Cleat position
  • Saddle height
  • Seat setback
  • Reach, body position and aerodynamics
  • Saddle to bar drop
  • Handle bar width and position
  • Overall rider comfort

Introducing the Duke's Cycle GURU Experience.

The most advanced system for helping you find the right bike and the right size.
Combined with the most sophisticated software it allows our Fitter to execute the most precise fit, quickly and efficiently.
The most exciting function of the Duke's Cycle Guru Experience is once the Fitter has captured the right fit, this sophisticated system it will provide us with a detailed report of preferred bikes for the customer, including: the size, the make, the model and the details of how many spacers underneath the stem, the angle of the stem, and the length of the stem.
Adding to the program, the GURU Experience has partnered with Fizik Saddles and Zipp Handlebars to set-up the full bike-fit experience.
With the GURU Experience Bike Fit Report , the customer can walk out onto the sales, floor, and working with our Sales Associates, select the right size bike, have it set it up exactly to the their needs, ready to test ride and confident the bike will fit properly out the door.
We are currently offering the following GURU Experience Fits at Duke's Cycle
GURU Basic Fit
GURU Retro Fit
GURU ProFit
GURU ProFit + Motion Capture

To book an Bike Fit Appointment, please email [email protected] or click below:


REQUEST A BIKE FIT APPOINTMENT >

Duke's Cycle New Bike Purchase Warranty

*PLEASE NOTE: AS A RESULT OF DUKE'S CYCLE CHANGES IN OWNERSHIP,

ALL COMPLIMENTARY NEW-BIKE-PURCHASE-WARRANTY CHECKS/MINOR ADJUSTMENTS WILL BE DISCONTINUED FOR NEW BIKES PURCHASED AFTER FEBRUARY 17th 2019.

If you have purchased a bike from us in the last year and still have an active service warranty, your service warranty will be honoured by the shop's new ownership.

For more information, please call the store. We thank you for your understanding.

TO BOOK AN APPOINTMENT, PLEASE EMAIL: [email protected]

Now that you've gotten a nice new ride from Duke's Cycle, we want to help you to maintain and service your investment.

Along with your manufacturers warranties, you also have a one-year-in-house service warranty to ensure the overall perfomance of your new bicycle.

Our Duke's Cycle warranty includes MINOR external adjustments for:

  • Brakes
  • Shifters
  • Wheel truing
  • Tightening of components
Exclusions:
  • Damage resulting from accident, misuse, abuse, neglect, improper repair, alterations, modifications, or from anything other than normal and ordinary use.
  • Wear and tear on replaceable parts (i.e. worn brake pads, flat tires, cables and cable housing, etc.)
  • Costs to install worn or replacement parts are not covered
This warranty applies only to the original owner of a new bicycle purchased at Duke's Cycle. and is not transferable.

New bicycles must be fully assembled and adjusted by Duke's Cycle Ltd. mechanics

To book a Warranty Service Appointment:

REQUEST A WARRANTY CHECK >

Repair and Tech Services

The Basic Tune-up - $80

The Annual Tune-up - $130

Complete Overhaul - $250

Winter Tune-up Special - $150 (Value $250) available until February 13th 2019

At Duke's we pride ourselves on quality customer service. With almost 100 years of experience, we stand by our products and the work done in our shop.

Our repair shop is staffed with skilled mechanics who are up to speed on all the latest cycling technologies. Whether you are an everyday commuter who needs a quick flat fix or a hardcore racer in need of a complete overhaul, our wrenches are capable of handling any and all cycling related repairs.
Duke's offers the following service packages:

THE BASIC TUNE-UP: $80

Our basic tune-up includes the following:

  • Full adjustments on brakes, gears, hub & headset
  • Lubrication of derailleur pivots, cable & chain
  • Check tightness of all bolts, and tire pressure
  • Minor wheel tuning
  • Surface wipe-down of bicycle
  • Could incur additional labour for the installation of required parts

THE ANNUAL TUNE-UP: $130

Includes any additional labour on the installation of parts associated with the following:

  • Full adjustments on brakes, gears, hub & headset
  • Labour on the installation of any parts associated with these adjustments (ie: cables, housing, brake pads, etc.)
  • Lubrication of derailleur pivots, cable & chain
  • Check tightness of all bolts, and tire pressure
  • Wheel true
  • Basic cleaning of the bicycle
  • Deluxe + Cleaning - $159

COMPLETE OVERHAUL: $250

All of the above including any additional labour on the installation of parts associated with the following:

  • Complete disassembly and rebuilding of the bike
  • Cleaning of all parts
  • Extra charges if the dirt is excessive!

WINTER TUNE-UP SPECIAL: $150 ($250 Value) Available until Feb 13/2019

Are you riding during the Winter? Get your bike ready and minimize Winter damage to your bike with an extra greasy Winter Tune-Up. Ideal for single-speeds, commuters & 'beaters'. (Some exceptions apply - for details, please inquire within)

All of the above including any additional labour on the installation of parts associated with the following:

  • Complete disassembly and rebuilding of the bike
  • Cleaning of all parts
  • Overhaul of hubs, bottom brackets
  • Extra grease applied to combat Winter salt related damage

Receive an additional 10% discount on selected Winter related accessories with the Winter Tune-Up service.

  • 10% off Schwalbe Winter Tires
  • 10% off Bontrager Connection Trail Tires
  • 10% off Continental Contact Tires
  • 10% off Bontrager Fenders
  • 10% off Nickelplated Single-Speed Chains
  • 10% off Wet Lube Finish Line
*Please note, bikes can not be left at the shop over Winter. All tune-ups must be picked up within 2 weeks of service completion.
Copyright 2011 Duke’s Cycle. All rights reserved. 625 Queen St W, 416.504.6138 Facebook Twitter Join Our Mailing List